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Fall, 2006
In this issue:

Can You Limit Rising Healthcare Costs?

The price of health insurance continues to climb. Though the rate of increase has slowed, manufacturers and distributors can still face double-digit annual hikes.

Consumer-Driven Healthcare Accounts

RFID: Do Just What You Must

RFID! Radio frequency identification is coming, with enormous promise, and more companies will see their key customers requiring it.

Radio Talk: A RFID Primer

Plan for Supply-Chain Disasters

What if one of your critical vendors burned to the ground?

Our New Feature: Profit Drivers


Most companies have learned to measure different elements of their operation — but which are most important? Which customers, products, processes, transactions and marketing efforts contribute most to profitability?

 

 

Summer, 2006
In this issue:

Strong Process Lets People Excel

Every workplace has people who seem to rely on knowledge and sticky notes alone. Every day, without a glance at procedures, they smoothly ship coal, replicate data or write precise RFPs. Companies thrive on such competence until it’s disrupted by vacation or unplanned absence, and then chaos reigns.

The Value of Your Company

Several events can signal the need for a comprehensive or partial business valuation: succession or estate planning, the death of a partner or shareholder, borrowing or debt restructuring, decisions on employee stock ownership plans, to name a few.

How High Can You Outsource?


Outsourcing is typically used to reduce costs or manage hourly labor. But some companies gain advantages by outsourcing high-end management and even executive functions.

Who’s Minding Your Customer’s Store?

Did you know that Costco owns no inventory? Virtually everything on its shelves is owned by a supplier, with the big retailer taking title only for a split second when a customer makes a purchase.

 

 

Spring 2006
In this issue:

Inventory Surprise!

The unwelcome event might arrive with a crash, with the discovery of one big variance that defies explanation. But inventory surprises can also be smaller and more insidious, like continual mismatches that resist every effort at solution.

Perpetual Inventory Relies on People

A perpetual inventory system, in which material movements are tracked in real time, brings efficiency and cost savings when it’s properly used. But since the system is only as good as the data, some systems just record a perpetual series of errors.

Is LIFO Right For Your Company?


As long as inflation has been generally at bay, few manufacturers or distributors have paid much attention to the last-in, first-out method of inventory valuation known as LIFO.

With Banks, Make a Friend Before You Need One

“I don’t understand these banks,” says a northeastern manufacturer. “They only visit me when I don’t need them.” But the reverse is also true. When profits are good and owners have no need of financing, few attempt to cultivate a banking relationship.

A Brand Is a Promise: How Strong Is Yours?

Some years ago, marketers discovered that brands reside not in logos, slogans, jingles and television commercials, but rather in the minds of customers.

 

Winter 2006
In this issue:

Open-Book Management Changes Attitudes

Working the press brakes on swing shift, Dewey misreads the gauge and overbends a dozen side panels. He should tell the night supervisor, who’ll know if the parts can be fixed. If so, the company can salvage most of their value. If not — well, the rate for scrap stainless was up a few cents today, somewhere.

OBM: Four Key Steps

Finding the Warehouse Edge


Most warehouses support either a shop floor or a retailer — that is, a cash register. So warehouse choices can contribute significant competitive advantages.

The Chase for Space

Trade shows highlight new equipment, stronger lifts and the latest electronics, which are generally far more interesting than mundane matters of space utilization. But by improving their use of existing warehouse space, many companies can reduce costs and increase efficiency considerably.

 

Fall 2005
In this issue:

The Domestic Production Deduction Is Here

A broad range of U.S. taxpayers will see an important change this year, as one set of incentives starts phasing out and another begins to take effect.

DPD: What and When


Reward for the Long Haul


Compensation plays an obvious role in motivating employees — but to do what? That largely depends on how it’s structured.

Stale Inventory Can Spoil Profits

The Ironbound, the Portuguese district of Newark named for the railroads that make up its boundaries, is famed for its huge consumption of fish. Fishmongers there need good noses — their customers, they say, can sniff stale inventory over the phone.

Should It Stay or Should It Go?

Save everything for seven years. That was the popular wisdom once, but retention of company records has grown more complicated.

 

Summer 2005
In this issue:

The China Squeeze on U.S. Manufacturing Margins

Low-wage economies in other countries have always challenged U.S. companies, at least since steamships opened large-scale trade. But the price pressures that are squeezing U.S. manufacturing margins today are unprecedented.

The High Costs of Poor Communication

When a company puts effort into its internal communications, it can achieve improvements in safety performance, advances in productivity and a strengthening of morale up and down the line.

Protect Your Big Idea

“Put all your eggs in one basket,” said Mark Twain. “Then watch that basket.”

Collecting What’s Yours

No manufacturer decides to produce something for nothing. Yet it happens — when a business fails to collect on its invoices.

 

Spring 2005
In this issue:

Should You Self-Insure for Healthcare?

When a company purchases health insurance, it transfers risk to the insurance carrier. The carrier calculates the risk and gives the company a price.

Should You Offer Drop-Ship Service?

Many distributors and some manufacturers are gaining experience in direct-to-customer shipping, in which orders are filled directly from the source without recourse to a middleman. The Internet has accelerated this trend, and Dell Computer, with its phenomenal sales of $13 billion, provides the most successful example.

Hedging Bets On Foreign Operations

Offshore production often yields clear benefits. Lower labor costs and less stringent regulations can generate higher margins — or at least keep a manufacturer in the game as the “China Price” of a given product drops lower.

Adware and Spyware and Spam — Oh My!

It’s a dangerous world, but forget lions and tigers and bears. Today’s network security managers must defend against everything from mundane incompetence to full-scale criminal assault.

 

Winter 2005
In this issue:

To Market — With In-house or Freelance Talent?

Should you hire an internal sales force, or contract out your sales?

 

I
n-House Sales Force or Contract Rep?

 
When Taxes Cross State Lines

Beware the Ides of April — but as the federal tax wolf lurks, don’t dismiss state revenue departments as mere foxes nipping at heels.

Competitive Intelligence: Information Is Power

Understanding your competition is a basic necessity. No, it’s not spying — but it’s not just market research, either.

 

Fall, 2004
In this issue:

E-Commerce Strengthens Sales and Supply Chains

According to a recent National Association of Manufacturers (NAM) survey, 80 percent of the 2,500 companies surveyed maintain Web sites, and 43 percent use an online catalog for customer service.

Health Savings Accounts Are Here

More employers are discovering what appears to be a new and attractive healthcare option: health savings accounts, or HSAs

 

Managing Growth in an Upward-Moving Economy

There's an overall increase in economic activity, but reality on the ground is more complicated.

Strategies for a Graceful Exit

It was hard starting your business, and it won't be easy to leave. To ensure a smooth transition, develop an exit strategy early, and communicate it clearly

 


 

 

Summer, 2004
In this issue:

Bank Personal Guarantees: Written in Stone?

Many banks, as a matter of course, require personal guarantees as conditions for business loans. Such agreements can be structured in different ways, but all essentially require a firm's individual principals to take personal responsibility for the firm's borrowing.

 

Selling Your Business: Take Care and Prepare

When the time comes to sell an old car, soap and a vacuum cleaner may be enough to make the vehicle attractive to a buyer. If the "service engine soon" light is flashing, that's probably worth a look, too. But beyond such basics, most auto sellers don't dwell on yesterday's wheels.

Best Practices in Non-Cash Incentives

In the film Glengarry Glen Ross, Alec Baldwin announces a new sales competition. First prize is a new Cadillac, second prize is steak knives. "Third prize: You're fired."
 
Ready for Lean Admin?

Lean manufacturing is no longer an exotic concept. Thousands of U.S. companies have adopted the Toyota production principles, both on the shop floor and beyond.

 

Spring, 2004
In this issue:

Best Practices in Inventory Management

It's sometimes hard to believe that inventory management is a fairly recent science. Today's manufacturing and distribution industry leaders manage inventory so tightly and intelligently, it seems their systems might have been in place forever.
 

The Siren Song of the Big Box

For many manufacturers, a contract with a truly mass retailer sounds like a dream come true.

Living in the RIL World

Before entering the arena of the retail industry leaders, manufacturers large and small must carefully analyze the areas where they will face the most serious cost stresses. Jennifer Hove, a marketing vice president for The Better Mousetrap People, has identified these:
 
How Much is Your Company Worth?

Virtually every manufacturing firm can benefit from a determination of its own value. Such an undertaking can easily become a necessity, in fact - one that arises for various reasons.

 

Winter, 2004
In this issue:

Best Practices in Sales Productivity, Goals and Accountability

Is an active, productive sales force ever a bad thing? Yes, if its ladder is propped against the wrong wall — selling blindly, out of sync with strategic goals, leading a company away from its goals.
 

Is Your Inventory Walking Out the Door?

Common inventory fraud by employees includes direct theft, good inventory scrapped and sold, sales refund schemes, unauthorized outbound shipments and manipulation to conceal other frauds. Basic tools for uncovering inventory fraud are tests for quantities, compilation and valuation.

Where's the Value in ERP?

ERP (enterprise resource planning) software was introduced in the 1970s by SAP, J.D. Edwards, and Baan, and by now nearly every large company has implemented one variety or another. The market leaders, as well as a host of smaller vendors, also cater to midrange companies as well.
 
 

 

Fall, 2003
In this issue:

Balancing Efficiency and Flexibility in Shop Floor Scheduling

Shop floor scheduling is among the most complex aspects of modern manufacturing, yet it holds the key to improved profitability. The overall system needs to be efficient, but it also must be flexible to meet changing demands. Balancing the needs for efficiency and flexibility lies at the heart of the challenge of shop floor scheduling.

 

Asset-Based Loans Offer Liquidity in Tough Times

In the current economy, many well-established, soundly operated companies encounter financial challenges that make it difficult to secure traditional loans. Asset-based lending provides an alternative, enabling these companies to press forward with growth plans. Loans can be used for working capital, acquisitions, turnarounds, capital expenditures, and stock repurchases.

The Mechanics of Asset-Based Lending

Loan amounts vary significantly in asset-based lending, depending both on the business and the collateral, but it’s not unusual for a loan amount to exceed the net worth of the business. An asset-based loan usually is structured as a revolving line of credit on an interest-only basis, without a set repayment schedule.
 
Best Practices in Human Resources

Best practices in human resources involve a balancing act between retaining top talent while minimizing costs and risks for the company. Managers must plan for both the short term and the long term, yet be prepared to adjust quickly when market conditions change. The task requires a three-pronged approach to best practices in human resources.

 

Summer, 2003
In this issue:

The Link Between Inventory Management and Customer Service

Inventory management and customer satisfaction may be at opposite ends of the production pipeline, but they are intimately connected. The connection is a basic one. Your inventory determines your ability to supply your customers with what they want when they want it. If you can’t do that, your customers will turn to your competition.
 

CRM Keeps Focus on Customers

If you’re like most manufacturers, you spend considerable money and effort keeping your customers happy and securing new ones. Otherwise, you’re vulnerable to the competitors who knock on the doors of your customers every day. To stay on top of their game, many manufacturers are employing customer relationship management (CRM) software so that they don’t lose touch with their customers.

Synchronizing Pay and Performance
When pay and performance are in sync, productivity and profits rise right along with worker morale. By rewarding employees for success in meeting a clear set of targets based on company goals, performance-based compensation plans give employees a personal stake in improving operations crucial to business success.

 
Two Examples of CRM in Action
The effort involved in undertaking a CRM program can pay off with savings in staff time, increases in revenue, improvements in productivity, and strides in accuracy and customer satisfaction. The experiences of two companies illustrate the kinds of improvements CRM can bring.

Best Practices in Leadership
take the Zen master’s approach or throw chairs around, effective leaders have some strengths in common. Best practices in leadership can make the difference in business performance as well as athletic achievement.


 

 

Spring, 2003
In this issue:

The Power of ‘Turn and Earn’ in Managing Inventory

Getting a handle on inventory is essential to profitable operation. But as every distributor knows, it’s tough to strike the right balance between too much and too little.


Cycle Time Reduction Boosts Productivity, Profitability

More, better, faster. The mantra of modern manufacturing becomes an attainable goal with the principles of cycle time reduction (CTR).

A Case Study in Cycle Time Reduction

The experience of a machinery manufacturer that implemented a program of cycle time reduction (CTR) illustrates how eliminating lags in production can boost competitive advantage and profitability.

Best Practices in Cycle Time Reduction
Best practices in cycle time reduction involve finding every opportunity to reduce complexity and eliminate waste without sacrificing quality.

By targeting waste in time, effort, materials, and space, cycle time reduction best practices get rid of duplicate efforts, surplus inventory, and excess work-in-process. Many of the techniques used to reduce cycle time coincide with principles of lean manufacturing.
 


 


 

 

Winter, 2003
In this issue:

"The Pros and Cons of Offshore Production"
With this complex set of variables, offshore ventures require thorough planning. Substantial financial resources are required for such projects, along with cultural understanding, patience, and flexibility.


"Creating Successes Out of Ideas"
Good intentions can pave the road to productivity, growth, and profitability — if you know how to implement ideas.


"Best Practices in Production"
Best practices in production coincide with many of the principles of lean manufacturing, a system focused on eliminating waste at every level. Production is closely allied to demand to achieve reductions in inventory, shipping costs, and idle capacity.