
| Fall, 2006 |
 |
| In this issue:
Can You Limit Rising Healthcare Costs?
The price of health insurance continues to climb. Though the rate of
increase has slowed, manufacturers and distributors can still face
double-digit annual hikes.
Consumer-Driven Healthcare Accounts
RFID: Do Just What You Must
RFID! Radio frequency identification is coming, with enormous
promise, and more companies will see their key customers requiring it.
Radio Talk: A RFID Primer
Plan for Supply-Chain Disasters
What if one of your critical vendors
burned to the ground?
Our New Feature: Profit Drivers
Most companies have learned to measure different
elements of their operation — but which are most important? Which
customers, products, processes, transactions and marketing efforts
contribute most to profitability?
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| Summer, 2006 |
 |
| In this issue:
Strong Process Lets People Excel
Every workplace has people who seem to rely on knowledge and sticky
notes alone. Every day, without a glance at procedures, they smoothly
ship coal, replicate data or write precise RFPs. Companies thrive on
such competence until it’s disrupted by vacation or unplanned absence,
and then chaos reigns.
The Value of Your Company
Several events can signal the need for a comprehensive or partial
business valuation: succession or estate planning, the death of a
partner or shareholder, borrowing or debt restructuring, decisions on
employee stock ownership plans, to name a few.
How High Can You Outsource?
Outsourcing is typically used to reduce costs or manage hourly
labor. But some companies gain advantages by outsourcing high-end
management and even executive functions.
Who’s Minding Your Customer’s Store?
Did you know that Costco owns no inventory? Virtually
everything on its shelves is owned by a supplier, with the big
retailer taking title only for a split second when a customer makes a
purchase.
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| Spring 2006 |
 |
| In this issue:
Inventory Surprise!
The unwelcome event might arrive with a crash, with the discovery of
one big variance that defies explanation. But inventory surprises can
also be smaller and more insidious, like continual mismatches that
resist every effort at solution.

Perpetual Inventory Relies on People
A perpetual inventory system, in which material movements are tracked in
real time, brings efficiency and cost savings when it’s properly used.
But since the system is only as good as the data, some systems just
record a perpetual series of errors.
Is LIFO Right For Your Company?
As long as inflation has been generally at bay, few manufacturers or
distributors have paid much attention to the last-in, first-out method
of inventory valuation known as LIFO.
With Banks, Make a Friend Before You
Need One
“I don’t understand these banks,” says a northeastern
manufacturer. “They only visit me when I don’t need them.” But the
reverse is also true. When profits are good and owners have no need of
financing, few attempt to cultivate a banking relationship.
A Brand Is a Promise: How Strong Is
Yours?
Some years ago, marketers discovered
that brands reside not in logos, slogans, jingles and television
commercials, but rather in the minds of customers.
|
| Summer 2005 |
 |
| In this issue:
The China Squeeze on U.S. Manufacturing Margins
Low-wage economies in other countries
have always challenged U.S. companies, at least since steamships opened
large-scale trade. But the price pressures that are squeezing U.S.
manufacturing margins today are unprecedented.
The High Costs of Poor Communication
When a company puts effort into its internal
communications, it can achieve improvements in safety performance,
advances in productivity and a strengthening of morale up and down the
line.
Protect Your Big Idea
“Put all your eggs in one basket,” said Mark Twain.
“Then watch that basket.”
Collecting What’s Yours
No manufacturer decides to produce
something for nothing. Yet it happens — when a business fails to
collect on its invoices.
|
| Spring 2005 |
 |
| In this issue: Should You Self-Insure
for Healthcare?
When a company purchases health insurance, it
transfers risk to the insurance carrier. The carrier calculates the risk
and gives the company a price.
Should You Offer Drop-Ship Service?
Many distributors and some manufacturers are gaining experience in
direct-to-customer shipping, in which orders are filled directly from
the source without recourse to a middleman. The Internet has accelerated
this trend, and Dell Computer, with its phenomenal sales of $13 billion,
provides the most successful example.
Hedging Bets On Foreign Operations
Offshore production often yields clear benefits. Lower labor costs
and less stringent regulations can generate higher margins — or at
least keep a manufacturer in the game as the “China Price” of a given
product drops lower.
Adware and Spyware
and Spam — Oh My!
It’s a dangerous world, but forget lions and tigers
and bears. Today’s network security managers must defend against
everything from mundane incompetence to full-scale criminal assault.
|
| Winter 2005 |
 |
In this issue:
To Market — With In-house or Freelance Talent?
Should you hire an internal sales force, or contract out your sales?

In-House
Sales Force or Contract Rep?
When Taxes Cross State Lines
Beware the Ides of April — but as the federal tax wolf lurks, don’t
dismiss state revenue departments as mere foxes nipping at heels.
Competitive Intelligence: Information Is Power
Understanding your competition is a basic necessity. No, it’s not
spying — but it’s not just market research, either.
|
| Summer, 2004 |
 |
In this issue:
Bank Personal Guarantees: Written in Stone?
Many banks, as a matter of course, require personal guarantees as
conditions for business loans. Such agreements can be structured in
different ways, but all essentially require a firm's individual
principals to take personal responsibility for the firm's borrowing.

Selling Your Business: Take Care
and Prepare
When the time comes to sell an old car, soap and a vacuum cleaner may be
enough to make the vehicle attractive to a buyer. If the "service engine
soon" light is flashing, that's probably worth a look, too. But beyond
such basics, most auto sellers don't dwell on yesterday's wheels.
Best Practices in Non-Cash Incentives
In the film Glengarry Glen Ross, Alec Baldwin announces a new sales
competition. First prize is a new Cadillac, second prize is steak
knives. "Third prize: You're fired."
Ready for Lean Admin?
Lean manufacturing is no longer an exotic concept. Thousands of
U.S. companies have adopted the Toyota production principles, both
on the shop floor and beyond.
|
| Winter, 2004 |
 |
In this issue:
Best
Practices in Sales Productivity, Goals and Accountability
Is an active, productive sales force ever a
bad thing? Yes, if its ladder is propped against the wrong wall —
selling blindly, out of sync with strategic goals, leading a company
away from its goals.

Is Your Inventory Walking Out the
Door?
Common inventory fraud by employees includes direct theft, good
inventory scrapped and sold, sales refund schemes, unauthorized outbound
shipments and manipulation to conceal other frauds. Basic tools for
uncovering inventory fraud are tests for quantities, compilation and
valuation.
Where's the Value in ERP?
ERP (enterprise resource planning) software was introduced in the
1970s by SAP, J.D. Edwards, and Baan, and by now nearly every large
company has implemented one variety or another. The market leaders, as
well as a host of smaller vendors, also cater to midrange companies as
well.
|
| Fall, 2003 |
 |
In this issue:
Balancing
Efficiency and Flexibility in Shop Floor Scheduling
Shop floor scheduling is among the most complex aspects of modern
manufacturing, yet it holds the key to improved profitability. The
overall system needs to be efficient, but it also must be flexible to
meet changing demands. Balancing the needs for efficiency and
flexibility lies at the heart of the challenge of shop floor scheduling.

Asset-Based Loans Offer Liquidity
in Tough Times
In the current economy, many well-established, soundly operated
companies encounter financial challenges that make it difficult to
secure traditional loans. Asset-based lending provides an alternative,
enabling these companies to press forward with growth plans. Loans can
be used for working capital, acquisitions, turnarounds, capital
expenditures, and stock repurchases.
The Mechanics of Asset-Based Lending
Loan amounts vary significantly in asset-based lending, depending both
on the business and the collateral, but it’s not unusual for a loan
amount to exceed the net worth of the business. An asset-based loan
usually is structured as a revolving line of credit on an
interest-only basis, without a set repayment schedule.
Best
Practices in Human Resources
Best practices in human resources involve a balancing act between
retaining top talent while minimizing costs and risks for the
company. Managers must plan for both the short term and the long
term, yet be prepared to adjust quickly when market conditions
change. The task requires a three-pronged approach to best practices
in human resources.
|
| Summer, 2003 |
 |
In this issue:
The
Link Between Inventory Management and Customer Service
Inventory management and customer satisfaction may be at opposite ends
of the production pipeline, but they are intimately connected. The
connection is a basic one. Your inventory determines your ability to
supply your customers with what they want when they want it. If you
can’t do that, your customers will turn to your competition.

CRM Keeps Focus on Customers
If you’re like most manufacturers, you spend considerable money and
effort keeping your customers happy and securing new ones. Otherwise,
you’re vulnerable to the competitors who knock on the doors of your
customers every day. To stay on top of their game, many manufacturers
are employing customer relationship management (CRM) software so that
they don’t lose touch with their customers.
Synchronizing Pay and Performance
When pay and performance are in sync, productivity and profits rise
right along with worker morale. By rewarding employees for success in
meeting a clear set of targets based on company goals,
performance-based compensation plans give employees a personal stake
in improving operations crucial to business success.
Two Examples of CRM in Action
The effort involved in undertaking a CRM program can pay off with
savings in staff time, increases in revenue, improvements in
productivity, and strides in accuracy and customer satisfaction. The
experiences of two companies illustrate the kinds of improvements
CRM can bring.
Best Practices in Leadership
take the Zen master’s approach or throw chairs around, effective
leaders have some strengths in common. Best practices in leadership
can make the difference in business performance as well as athletic
achievement.
|
| Spring, 2003 |
 |
In this issue:

The Power of ‘Turn and Earn’ in Managing
Inventory
Getting a handle on inventory is essential to profitable operation.
But as every distributor knows, it’s tough to strike the right balance
between too much and too little.

Cycle Time Reduction Boosts Productivity,
Profitability
More, better, faster. The mantra of modern manufacturing becomes an
attainable goal with the principles of cycle time reduction (CTR).

A Case Study in Cycle Time
Reduction
The experience of a machinery manufacturer that implemented a program
of cycle time reduction (CTR) illustrates how eliminating lags in
production can boost competitive advantage and profitability.
Best Practices in Cycle Time Reduction
Best practices in cycle time reduction involve finding every
opportunity to reduce complexity and eliminate waste without
sacrificing quality.
By targeting waste in time, effort, materials, and space, cycle time
reduction best practices get rid of duplicate efforts, surplus
inventory, and excess work-in-process. Many of the techniques used
to reduce cycle time coincide with principles of lean manufacturing.
|
| Winter, 2003 |
 |
In this issue:
"The
Pros and Cons of Offshore Production"
With this complex set of variables, offshore ventures require thorough
planning. Substantial financial resources are required for such
projects, along with cultural understanding, patience, and flexibility.

"Creating Successes Out of Ideas"
Good intentions can pave the road to productivity, growth, and
profitability — if you know how to implement ideas.
"Best
Practices in Production"
Best practices in production coincide with many of the
principles of lean manufacturing, a system focused on eliminating waste
at every level. Production is closely allied to demand to achieve
reductions in inventory, shipping costs, and idle capacity.
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